
1.The free shipping agency is DHL,UPS or FedEx. It will send the goods to your door within 10 days after you do the payment.
2.After 3 days of the payment, we will send you the tracking number.
3. Web for DHL tracking: http://www.dhl.com/en.html Web for UPS tracking : http://www.ups.com/content/cn/en/index.jsx Web for FedEx tracking: http://www.fedex.com/cn_english
4. If you need to use other shipping agency, please contact us before you make the order.
5.We will declare the invoice value as 20USD for saving the custom charge. If you have other suggestions, please tell us.
6. We will not take responsible for the damage during shipping after we make the very secure package. If you find the package case or products was broken when you get the goods. Please take a photo of the package case and apply compensation from the shipping agency in your city. And please send the picture to us, too. We will transfer it to our shipping agency to handle this issues.
7.Import duties, taxes and charges are not included in the item price or shipping charges, these charges are the buyer’s responsibility.
About payment
1. We accept the Escrow like credit card, money bookers ,bank transfer and western union
2. If you insist on pay pal, we will send you the pay pal account, but can’t pay by alixpress..
About the QA Quality Assurance
1. On the premise that the products is not broken by purpose. The quality guarantee period is one year. Generally speaking, if there is very small problem with the goods .We will send the replacement part to you with the next order considering of the high shipping cost.
2. If there is very serious problem with the products, we will send the replacement to you very soon.
Feedback
1. Feedback is very important for us. please leave good feedback to us if you get satisfied with our goods and service.
2. Please email us before leaving any negative feedback or opening any dispute on the site. We will help you to resolve the problem.